Job Description

We are seeking a proactive and detail-oriented Salesforce Administrator to join our team. This role is critical to ensure our Salesforce platform runs smoothly and supports the operational needs of multiple departments. You'll be responsible for user management, configuration, reporting, and process automationhelping teams operate more efficiently through smart system enhancements and responsive support.

If you're a hands-on problem solver with a passion for optimizing business systems, wed love to hear from you.

Key Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Serve as the primary administrator of Salesforce across departments.
• Manage user accounts, roles, profiles, and permissions.
• Create and maintain reports, dashboards, list views, and filters.
• Design and maintain Flows, validation rules, and automation processes.
• Customize fields, page layouts, and record types to support business needs.
• Provide onboarding, training, and ongoing support to users.
• Perform data management tasks such as imports, exports, and duplication.
• Troubleshoot user-reported issues and support daily operations.
• Collaborate with stakeholders to gather and implement system requirements

Requirements :

Required Qualifications

• 24 years of hands-on Salesforce administration experience.
• Strong working knowledge of core Salesforce functionality, especially within Sales Cloud or Service Cloud.

Experience with :

• Roles, profiles, and permission sets
• Custom objects and fields
• Report and dashboard creation
• Flows and basic automation tools
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities with excellent attention to detail.

Preferred Qualifications

• Salesforce Advanced Administrator or Platform App Builder certification.
• Experience supporting Sales, Customer Service, or Operations teams.
• Familiarity with end-user training and adoption strategies.
• Proficiency with data import / export tools like Data Loader.
• Exposure to tools such as Jira, Asana, or other project / ticketing platforms.

Education & Certifications

• Bachelors degree in Business, Information Systems, Computer Science, or related field, or equivalent professional experience.

EEO :

Veteran Benefits Guide (VBG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender (including gender identity and gender expression) genetic characteristic, sexual orientation, registered domestic partner status, age, military or veteran status, hairstyle or hair texture, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.

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