Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Job Description Title: Chief Compliance Officer Location: New York City | Hybrid role - 2-3 day onsite Direct Reports: Chief BSA Officer, Chief AML Officer, Chief of Staff and all supporting staff Full-time Salary Range: Between 280,000/YR - 330,000/YR...
...The Department of Epidemiology is seeking a Research Assistant (RA) to support the day-to-day operations of the Pregnancy Study Online (PRESTO) at the Boston University School of Public Health. Specific responsibilities will include managing all contacts with study subjects...
...Safeway - JobID: 637424 [Retail Associate / Team Member] As a Night Crew Stocker at Safeway, you'll: Face merchandise on shelves in a retail grocery store; Open cases of merchandise using a company approved box cutter; Place individual items on shelves in specified location...
Join to apply for the Kitchen/Bath Designer role at The Home Depot1 day ago Be among the first 25 applicantsJoin to apply for the Kitchen/Bath Designer role at The Home DepotThis range is provided by The Home Depot. Your actual pay will be based on your skills and experience...
...Montefiore associates speak 60+ languages. Montefiore is an exceptional place to build a meaningful career. The Epic Radiant Application Analyst will be responsible for implementing, supporting, and optimizing Epic Radiant workflows and imaging integration...