Job Description

Full-Time Geek Squad Home Delivery & Setup Agent at Best Buy summary:

The Geek Squad Home Delivery & Setup Agent is responsible for delivering, installing, repairing, and hauling away appliances and tech products while ensuring a seamless customer experience. This role includes managing delivery logistics, providing product placement advice, handling inventory, vehicle maintenance, and training new drivers. The position requires customer service skills, a valid driver's license, physical ability to handle heavy items, and the ability to work independently or as part of a team.

As a Geek Squad Delivery Driver, you’ll be responsible for the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech. In this role, you’ll determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route. You’ll also decide whether any doors in the customer’s home need to be detached or fixtures need to be moved. Internally, we refer to this role as a Delivery Experience Agent.

What you’ll do

• Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
• Provide a seamless client experience by providing advice on product placement, services and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
• Provide training to new drivers
• Lead and assist on two person jobs as well as perform work alone

Basic qualifications

• 6 months of customer service, sales, installation, or large product delivery experience
• Current, valid driver’s license
• Have and maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
• Ability to carry, lift push and pull weight up to 350 pounds alone or up to 700 pounds as part of team, with the use of a harness, lift or dolly, with or without reasonable accommodation
• Must be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Preferred qualifications

• Leadership, decision making, written and verbal communication and client relations skills
• Experience in an in-home installation environment
• Experience using and learning about technology products

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
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Position Type: Full timePandoLogic. Category:Transportation, Keywords:Pick Up and Delivery Driver, Location:Hartland, VT-05048

Keywords:

home delivery, installation, tech repair, appliance delivery, customer service, inventory management, vehicle maintenance, product setup, home theater equipment, delivery driver

Job Tags

Full time, Local area,

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