Job Description
The Clinical Informatics Educator supports clinicians in effectively using clinical information systems to enhance patient care. This role delivers training, provides at-the-elbow support, assesses user needs, and acts as a liaison between clinical staff and IT. The educator identifies workflow improvement opportunities, assists with system optimization, and contributes to technology adoption across the healthcare organization.
Key Responsibilities
Clinical System Support & Training
- Deliver hands-on, computer-based training for clinicians on electronic health record (EHR) systems and clinical tools.
- Assess individual and group training needs for clinical system users.
- Provide real-time support at the point of care to address system usage issues and optimize workflows.
- Assist in the creation of training materials and documentation for Beacon Health System applications.
Workflow Optimization & Liaison Role - Serve as a key liaison between clinicians and IT/informatics teams.
- Identify system enhancement opportunities to improve clinician experience and patient outcomes.
- Collaborate with informatics analysts, clinical leadership, and IT to implement system upgrades or changes.
- Participate in testing of new functionality, upgrades, and software deployments.
Process Improvement & Communication - Utilize process improvement methods to enhance clinical workflows.
- Act as a resource for end users during system go-lives, updates, or optimization initiatives.
- Gather clinician feedback to inform training, usability, and system development decisions.
- Support development and delivery of "Train-the-Trainer" programs.
Regulatory & Organizational Compliance - Maintain documentation of training activities and workflows.
- Ensure training and systems align with regulatory requirements, including HIPAA compliance.
- Follow established change management and quality assurance procedures.
- Adhere to infection prevention and patient safety protocols.
Qualifications Education & Experience - Associate's degree required; Bachelor's degree preferred .
- 2-3 years of experience in a clinical, training, or healthcare IT setting.
- Experience with clinical information systems (e.g., Cerner preferred).
- Exposure to multiple physician specialties and workflows a plus.
- Background in education, training, or informatics highly desirable.
Certifications (Preferred) - BCLS/CPR (as required by department).
- Certifications in Informatics, Cerner, or Adult Education are a plus.
Skills & Competencies - Strong knowledge of clinical workflows, hospital operations, and EHR usage.
- Proficiency with Cerner and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Understanding of adult learning principles and training methodologies.
- Strong problem-solving, communication, and interpersonal skills.
- Ability to work independently and collaboratively across departments.
- Ability to adapt training approaches based on varying computer literacy levels.
- Familiarity with process improvement tools and project/change management best practices.
Working Conditions - Office and patient care environments may be exposed to biohazards.
- Requires extended computer use and the ability to manage multiple priorities.
- Variable schedule depending on training needs across facilities.
- Occasional travel to clinical locations as needed.
Physical Requirements - Ability to sit, stand, walk, and lift/carry up to 30 lbs.
- Stamina to provide in-person support and training in fast-paced healthcare environments.
Why Join Us - Make a direct impact on patient care through clinical technology enablement.
- Work in a mission-driven, innovative healthcare organization.
- Collaborate with interdisciplinary teams to advance healthcare IT adoption.
- Competitive pay and comprehensive benefits.
Apply today to help clinicians thrive in a technology-driven care environment at Beacon Health System.
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